Parents register their children once. At drop-off, a volunteer checks them in from their own phone, and the parent’s pickup code arrives in their WhatsApp chat with you. At pickup, a child is only released when the code matches.
Riverside Community Center
Business account
Kids Room check-in
Riverside Community Center
Scan with your phone camera
WhatsApp opens with “Check in” typed. Press send.
A clipboard at the door tells you who signed in, not who is allowed to collect. Allergy notes get lost between volunteers, the queue grows at pickup, and nobody can be sure the person walking out with a child is the right one.
MsgOrb gives every family a pickup code at drop-off, sends it to the parent on WhatsApp, and only releases children when that code is entered at pickup. Volunteers see allergies and staff notes at the moment they need them, and you see who is in the room right now.
Four steps from registration to pickup. Parents and volunteers never download anything.
Share your registration link in your WhatsApp groups. Parents add their children, age groups and any allergies or care needs. It takes a minute.
At drop-off, parents scan the sign on your desk and press send. Their family QR code comes back in WhatsApp.
A volunteer scans the family QR on their own phone and ticks the children who are here. Allergies and staff notes show on screen.
The parent’s pickup code arrives in the same WhatsApp chat. At pickup, children are only released when the code matches.
The volunteer types the parent’s pickup code. If it matches, the station shows the children under that code and any staff note. If it doesn’t, it says “Do not release.” No guessing, no clipboard.
Code K7M2 matches
Checked in by Emily Carter
Staff note
Only Emily or Mark may collect.
Wrong code? The station says “Do not release.”
The volunteer enters the parent’s pickup code. A match shows the children under that code; anything else shows “No match. Do not release.”
Each family gets a fresh 4-character pickup code at every check-in, so last week’s code can’t be used to collect a child today.
Volunteers open the day’s station link and enter a 6-digit PIN you give them in person. Both stop working at midnight.
Notes such as who may collect a child appear at drop-off and pickup only. They never go on a label or in a message.
Allergy and care needs are highlighted for volunteers at check-in and in the room list, and never sent on WhatsApp.
Each volunteer enters their name, and it is saved with every check-in and pickup. History is kept for 12 months.
Kids Room check-in
Riverside Community Center
Scan with your phone camera
WhatsApp opens with “Check in” typed. Press send.
MsgOrb makes a printable sign for your check-in desk. Parents scan it with their phone camera and press send. Because they wrote to you first, the replies, including today’s pickup code, are free WhatsApp messages.
Family QR for registered parents
Their family check-in code comes straight back, ready for the volunteer to scan.
A register button for new families
A parent who hasn’t registered gets a button that opens your registration link.
Today’s pickup code after check-in
It arrives in the same chat with a button that opens their pickup pass for the day.
An optional backup
For parents who didn’t message that day, you can switch on a WhatsApp template (a paid Meta message), or let volunteers write the code on the sticker.
The Kids Check-in page shows today’s numbers, and the station’s Room tab lists every child in the room with allergy and care needs highlighted. Families, children and notes are all in one place.
Families in one list
Add or remove children, add staff notes, or confirm a parent’s number in person.
A station for each day
Open it in one click on the days you run check-in. Lost the PIN? Open a new one and the old link stops.
Already checked in?
The station says so, and can send the parent their pickup code again.
More than one program
Run “Sunday Kids”, “Summer Camp” and more, each with its own link, sign and station.
Today in Kids Room
Pickup codes reset every day
18
In the room
42
Families
3
Not confirmed
Olivia · Preschool (3–5)
Peanut allergyNoah · Elementary (6–10)
Ava · Preschool (3–5)
Liam · Nursery (0–2)
Needs a nap at 11Any organization that looks after children for a few hours can run Kids Check-in.
Kids ministry, crèche and youth groups during services and midweek programs.
After-school clubs, holiday programs and school events with younger children.
Day camps and summer programs with daily drop-off and pickup.
Training sessions, classes and tournaments where parents come and go.
Conferences, weddings and festivals with a kids’ room or play area.
Step-by-step help is in the Kids Check-in guides.
No. Parents register once with a link in their phone’s browser, and everything else happens in WhatsApp: they scan the desk sign, press send, and their family QR code and pickup code arrive in their chat with you.
No. Registration is once. The family QR code stays the same, so parents can save it or take a screenshot. Only the pickup code changes, and a new one is made at every check-in.
No. You open a station for the day and send volunteers the link. They enter their name and the 6-digit PIN you tell them in person. The station only checks children in and out, and it stops working at midnight.
When the parent has messaged you in the last 24 hours, the reply is free, and the desk sign makes that the normal case: parents scan it and press send at drop-off. For parents who didn’t message that day, you can switch on a backup WhatsApp template, which is a paid Meta message, or turn it off and let volunteers write the code on the child’s sticker.
Volunteers write the pickup code on each child’s sticker at drop-off, and can write it on a slip for the parent too. The pickup code is what matters, wherever it comes from.
Yes. Each program, for example “Sunday Kids” or “Summer Camp”, has its own registration link, desk sign, station and list of families.
It is included on every MsgOrb plan, including the free plan. Each parent counts as 1 member of your plan, and children don’t count. The free plan covers up to 60 members. View pricing
Running an event with a guest list? See Event Check-in for RSVPs and entry passes.
Connect your WhatsApp Business number, set up a program and share the registration link. Free to start, no credit card.
Get started free