What people receive
Hi Lucas, an update to your volunteer shift with Westside Little League. Role: Concession stand. New time: Saturday, 11:00 AM. Location: Field 1 stand. Reply OK to confirm, or reply to this message if the new time does not work for you.
9:02 AM
The template text
Hi {{name}}, an update to your volunteer shift with {{group_name}}. Role: {{event_name}}. New time: {{event_time}}. Location: {{venue}}. Reply OK to confirm, or reply to this message if the new time does not work for you.
The blanks to fill in
| Blank | What goes in it | Example |
|---|---|---|
| {{name}} | Recipient's name | Lucas |
| {{group_name}} | Your organisation or group name | Westside Little League |
| {{event_name}} | Event or service name | Concession stand |
| {{event_time}} | Date and time | Saturday, 11:00 AM |
| {{venue}} | Location or joining link | Field 1 stand |
MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.
When to use it
- When a shift time or place changes.
Tips
- Send it the same day the change is made.
Questions
Is the volunteer schedule change template Utility or Marketing?
It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.
What does it cost to send?
MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.
How do I add it to MsgOrb?
“Use this template in MsgOrb” opens a new template with this wording filled in. Change anything you like, then press Save Template to send it to Meta for approval.