What people receive
Hi Jacob, a reminder of your volunteer shift with Grace Chapel Ushers. Role: Usher, 2nd service. Time: Sunday, 10:45 AM. Location: Main entrance. Reply OK to confirm, or reply to this message if you can no longer make it.
9:02 AM
The template text
Hi {{name}}, a reminder of your volunteer shift with {{group_name}}. Role: {{event_name}}. Time: {{event_time}}. Location: {{venue}}. Reply OK to confirm, or reply to this message if you can no longer make it.
The blanks to fill in
| Blank | What goes in it | Example |
|---|---|---|
| {{name}} | Recipient's name | Jacob |
| {{group_name}} | Your organisation or group name | Grace Chapel Ushers |
| {{event_name}} | Event or service name | Usher, 2nd service |
| {{event_time}} | Date and time | Sunday, 10:45 AM |
| {{venue}} | Location or joining link | Main entrance |
MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.
When to use it
- The day before a shift.
- Weekly, with one group per team, so each team hears only about its own week.
Tips
- Replies of OK show you who has confirmed; a reply saying they can’t make it reaches your inbox so you can find a swap.
Questions
Is the volunteer shift reminder template Utility or Marketing?
It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.
What does it cost to send?
MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.
How do I add it to MsgOrb?
“Use this template in MsgOrb” opens a new template with this wording filled in. Change anything you like, then press Save Template to send it to Meta for approval.