Ticket or reservation confirmation WhatsApp template: free to copy or use

What people receive

Hi Ethan, your reservation #2048 for Gala Dinner is confirmed. Time: Saturday, December 5 at 7:00 PM. Venue: The Westin, Dallas. Reply HELP if you need to make a change.

9:02 AM

The template text

Hi {{name}}, your reservation {{order_id}} for {{event_name}} is confirmed. Time: {{event_time}}. Venue: {{venue}}. Reply HELP if you need to make a change.

Name in MsgOrb’s Built-In Library: “Ticket Confirmation”.

The blanks to fill in

Blank	What goes in it	Example
{{name}}	Recipient's name	Ethan
{{order_id}}	Order or booking number	#2048
{{event_name}}	Event or service name	Gala Dinner
{{event_time}}	Date and time	Saturday, December 5 at 7:00 PM
{{venue}}	Location or joining link	The Westin, Dallas

MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.

When to use it

For reservations taken outside MsgOrb, sent from your booking system.
Paid tickets sold through MsgOrb use the entry pass instead.

Tips

Reservation numbers help people find their booking when they reply.

Questions

Is the ticket or reservation confirmation template Utility or Marketing?

It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.

What does it cost to send?

MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.

Is it already in MsgOrb?

Yes, word for word, in the Built-In Library on the Templates page. “Use this template in MsgOrb” opens it with the wording filled in, so you can change anything before you save it.

All events templates