Payments · Utility template

Dues reminder WhatsApp template

Reminds members that a payment is still open, with their link.

What people receive

Hi Noah, a reminder from Dallas Alumni Association that payment for 2027 Membership ($75.00) is still open. Your personal payment link: https://msgorb.com/join/pay/q4m7rt and you can reply to this message if you have any questions.

9:02 AM

The template text

Hi {{name}}, a reminder from {{group_name}} that payment for {{item_name}} ({{amount}}) is still open. Your personal payment link: https://msgorb.com/join/pay/{{pay_ref}} and you can reply to this message if you have any questions.

Name in MsgOrb’s Built-In Library: “Payment Request Reminder”.

The blanks to fill in

BlankWhat goes in itExample
{{name}}Recipient's nameNoah
{{group_name}}Your organisation or group nameDallas Alumni Association
{{item_name}}Item name2027 Membership
{{amount}}Amount$75.00
{{pay_ref}}Pay refq4m7rt

MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.

When to use it

  • A few days after a payment request, for members who haven’t paid.

Tips

  • MsgOrb stops after the second reminder, so nobody is chased forever.

Questions

Is the dues reminder template Utility or Marketing?

It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.

What does it cost to send?

MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.

Is it already in MsgOrb?

Yes, word for word, in the Built-In Library on the Templates page. “Use this template in MsgOrb” opens it with the wording filled in, so you can change anything before you save it.

All payments templates

Send these from your own WhatsApp number

MsgOrb sends each message privately to each person, on a schedule, and collects the replies. Free for up to 60 members.

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