Payments · Utility template

Payment request WhatsApp template

Sends each member their own payment link for dues, a program or a trip.

What people receive

Hi Olivia, Lakeside HOA has set up payment for 2027 Annual Dues. Amount: $240.00. Your personal payment link: https://msgorb.com/join/pay/p8x2kd and you can reply to this message if you have any questions.

9:02 AM

The template text

Hi {{name}}, {{group_name}} has set up payment for {{item_name}}. Amount: {{amount}}. Your personal payment link: https://msgorb.com/join/pay/{{pay_ref}} and you can reply to this message if you have any questions.

Name in MsgOrb’s Built-In Library: “Payment Request”.

The blanks to fill in

BlankWhat goes in itExample
{{name}}Recipient's nameOlivia
{{group_name}}Your organisation or group nameLakeside HOA
{{item_name}}Item name2027 Annual Dues
{{amount}}Amount$240.00
{{pay_ref}}Pay refp8x2kd

MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.

When to use it

  • When dues open for the year or the month.
  • When a camp, class or trip opens for payment.

Tips

  • Each member gets a private link with their name and number filled in, so you see exactly who paid.
  • Written as a notice that a payment is set up for something they belong to, not as an offer.

Questions

Is the payment request template Utility or Marketing?

It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.

What does it cost to send?

MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.

Is it already in MsgOrb?

Yes, word for word, in the Built-In Library on the Templates page. “Use this template in MsgOrb” opens it with the wording filled in, so you can change anything before you save it.

All payments templates

Send these from your own WhatsApp number

MsgOrb sends each message privately to each person, on a schedule, and collects the replies. Free for up to 60 members.

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