Payments · Utility template

Payment receipt WhatsApp template

Confirms a payment and links to the payer’s own payment page.

What people receive

Hi Ava, your payment of $95.00 for Summer Camp 2026 has been received. Remaining balance: $95.00. Your payment details are here: https://msgorb.com/join/pay/c3n9wa and you can reply to this message if you have any questions.

9:02 AM

The template text

Hi {{name}}, your payment of {{amount}} for {{item_name}} has been received. {{balance_note}} Your payment details are here: https://msgorb.com/join/pay/{{pay_ref}} and you can reply to this message if you have any questions.

Name in MsgOrb’s Built-In Library: “Payment Receipt”.

The blanks to fill in

BlankWhat goes in itExample
{{name}}Recipient's nameAva
{{amount}}Amount$95.00
{{item_name}}Item nameSummer Camp 2026
{{balance_note}}Balance noteRemaining balance: $95.00.
{{pay_ref}}Pay refc3n9wa

MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.

When to use it

  • After every payment, including each part of an installment plan.

Tips

  • If the payer messaged you in the last 24 hours, MsgOrb sends the receipt as a reply and no template is used.

Questions

Is the payment receipt template Utility or Marketing?

It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.

What does it cost to send?

MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.

Is it already in MsgOrb?

Yes, word for word, in the Built-In Library on the Templates page. “Use this template in MsgOrb” opens it with the wording filled in, so you can change anything before you save it.

All payments templates

Send these from your own WhatsApp number

MsgOrb sends each message privately to each person, on a schedule, and collects the replies. Free for up to 60 members.

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