Payment failed notice WhatsApp template: free to copy or use

What people receive

Hi Liam, the payment of $25.00 for Monthly Membership did not go through on your card. You can pay or change your card here: https://msgorb.com/join/pay/m2v6ye and you can reply to this message if you need help.

9:02 AM

The template text

Hi {{name}}, the payment of {{amount}} for {{item_name}} did not go through on your card. You can pay or change your card here: https://msgorb.com/join/pay/{{pay_ref}} and you can reply to this message if you need help.

Name in MsgOrb’s Built-In Library: “Payment Failed Notice”.

The blanks to fill in

Blank	What goes in it	Example
{{name}}	Recipient's name	Liam
{{amount}}	Amount	$25.00
{{item_name}}	Item name	Monthly Membership
{{pay_ref}}	Pay ref	m2v6ye

MsgOrb fills in each person’s name for you. Links with a code, such as a payment or pass link, are filled in automatically too.

When to use it

When an automatic charge is declined.

Tips

One notice only. MsgOrb retries the card up to 3 times, 3 days apart.

Questions

Is the payment failed notice template Utility or Marketing?

It is written as Utility: a factual notice to someone who already belongs to your group, with no offer, greeting or invitation. Meta makes the final call when it reviews the template.

What does it cost to send?

MsgOrb never charges per message. Meta charges for each template it delivers, billed to your own WhatsApp Business Account: $0.0034 for a Utility message in the US and Canada. Other countries are in the WhatsApp pricing calculator.

Is it already in MsgOrb?

Yes, word for word, in the Built-In Library on the Templates page. “Use this template in MsgOrb” opens it with the wording filled in, so you can change anything before you save it.

All payments templates