MsgOrb
Churches
Schools
NGOs
Businesses
Pricing
Calling
Blog
FAQs
Sign in
Get started free
Solutions
Churches
Schools
NGOs
Businesses
Company
Pricing
Calling
Blog
FAQs
Sign in
Browse documentation
Documentation home
Getting Started
What is MsgOrb WhatsApp Automation?
Requirements
First setup checklist
Your first campaign
WhatsApp Setup
Connecting Meta and WhatsApp
Access tokens and permissions
Your WhatsApp Business number
Number health and messaging limits
Connection troubleshooting
Contacts
Groups
Adding contacts
Join links and self-registration
Contact status and health
Plan limits
Templates and Messages
What a WhatsApp template is
Creating a template
The built-in library
Submitting a template to Meta
The 24-hour window and free-form messages
Campaigns
Creating a campaign
Scheduling and repeating
Preventing duplicate campaigns
Campaign status
Monitoring campaigns
Automation
Automation overview
The workflow engines
Creating an automation
Smart Auto-Replies
Testing and troubleshooting automations
Appointments and Notifications
Notifications overview
Setting up a notification
Testing a notification
Notification errors
API and Developers
Authentication
Notification endpoint
Self-registration endpoint
Inbound Meta webhooks
Troubleshooting
Nothing is being delivered
Template rejected or reclassified
Connection problems
Contact and import problems
FAQ
General questions
Sending questions
Documentation
FAQ
FAQ
Short answers to the questions that come up most often.
General questions
Numbers, costs, limits and what MsgOrb does and does not do.
Sending questions
Templates, timing, groups and delivery.
All documentation