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Troubleshooting

The problems that actually occur, what causes them, and the steps that fix them.

Nothing is being deliveredWork through these in order — the first four causes account for almost every case.
Template rejected or reclassifiedWhat to do when Meta refuses a template, or moves it to MARKETING.
Connection problemsCannot connect, or connected but broken.
Contact and import problemsRejected numbers, members who never receive anything, and limits.
A webhook never arrivesTell apart a request that never reached MsgOrb from one that arrived and was refused.

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