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First setup checklist

The seven steps between an empty workspace and a delivered message.

Work through these in order. Each one depends on the one before it.

  1. 1Connect WhatsApp. WhatsApp Settings — click Connect with Facebook (recommended), or paste a permanent token and your WABA ID. See Connecting Meta and WhatsApp.
  2. 2Add a payment method with Meta. In Meta Business Suite, open Settings → Billing & payments → Accounts → WhatsApp Business Accounts and add a card to the account you connected. Template messages fail without one. See Adding a payment method.
  3. 3Check the number. The WhatsApp Number Health card on the same page shows your messaging limit tier and quality rating. See Number health and messaging limits.
  4. 4Create a group. Groups — a group is a contact list, and every workflow targets one.
  5. 5Add contacts. Add them by hand, paste a CSV, or share your join link. See Adding contacts.
  6. 6Get a template approved. Templates — create or pick one from the built-in library, then Submit to Meta and Sync Status until it reads Approved. See Submitting a template to Meta.
  7. 7Send something. Open an Automation engine in the sidebar, pick the group and the template, and create the workflow. See Creating a campaign.

The step-by-step Setup Guide walks through the same sequence in more detail, with a button to each screen.